Refunds

1. Cooling-Off Period

Users have the right to cancel their contract within 14 days without giving any reason.

The cooling-off period will expire 14 days from the day of sign up.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by emailing [email protected].

2. How to Obtain a Refund

  1. Contact our customer service team at [email protected].
  2. Provide your name, address, telephone, the date of purchase, and inform us you'd like to cancel.
  3. Our team will review your request and process your refund within 14 business days.

3. Refund Conditions

  • A full refund will be granted if the service is canceled within the 14-day cooling-off period.
  • Refunds will be issued using the same method of payment that was used for the original transaction, unless otherwise agreed.
  • After the 14-day cooling-off period, no refunds will be issued.

4. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

  • Email: [email protected]
  • Address: GP Health Direct (A Trading Name of Clear Mountain 44 Limited), 85 Great Portland Street, London, England, W1W 7LT