Refunds

1. Trial Period

Users have the right to cancel during their trial period at no cost.

2. Cooling-Off Period

Users have the right to cancel their contract within 14 days from payment.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by emailing [email protected].

3. How to Obtain a Refund

  1. Contact our customer service team at [email protected].
  2. Provide your name, address, telephone, the date of purchase, and inform us you'd like to cancel.
  3. Our team will review your request and process your refund in line with our terms and conditions.

4. Refund Conditions

Please see our terms and conditions for more information.

5. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

  • Email: [email protected]
  • Address: GP Health Direct. 85 Great Portland Street, London, England, W1W 7LT